We are always looking for talented people to join our growing team. Whether you’re legally qualified or interested in joining as part of our support team, our success depends on recruiting exceptional talent so that we can keep providing the highest quality legal services to our clients.

Job Title: New Claims Handler

Reporting to: Head of Department

Department

New Claims Team

Location

Leeds (Roundhay)

The Organisation

Founded in March 2001 Michael Lewin Solicitors has quickly grown from a small local practice to a medium sized national firm offering a wide variety of specialist legal services to individuals and businesses. Today it employs over 80 people (fee earners and support teams) in the North of Leeds. The Firm prides its selves on the very highest standards of customer service and a very personal nature of work.

The Role

As a new claims handler you are the first person a prospective new client or existing client speaks to when introduced to the firm. Your role is important as it is the first impression the client receives of the firm therefore your customer service skills are imperative.

You Will Be

  • Speaking to prospective new clients, taking their enquiry by filling in a questionnaire
  • Dealing with all the claim types that the firm does
  • Managing a varied work load within a team environment
  • Outbound calls to clients where we may need additional information
  • Sending client contracts via email
  • Dealing with phone calls, text messages, emails and live chat
  • Ensuring client details are entered correctly onto the case management systems
  • You will have previous experience in customer service or if not have the desire to learn these new skills
  • Driven and dynamic
  • You will have attention to detail
  • You will have strong communication skills and attention to detail

Submission Details

All CVs and Covering Letters should be submitted by email.

recruitment@michaellewin.co.uk

Closing Date

TBC

We believe in developing the skills of our employees and providing exciting opportunities for you to excel in both your professional and personal growth.  We are also committed to making Michael Lewin Solicitors a fun, supportive environment to work in.

Even if we do not have vacancies advertised, you can send a speculative CV to info@michaellewin.co.uk with a covering letter explaining why you’d like to work for Michael Lewin Solicitors and the kind of role you’re looking for. Your CV will be retained in our talent bank and we’ll be in touch when a suitable role becomes available.

Apply Here

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Your Email (required)

Which Position Are You Applying For?

Please copy and paste your CV below

working at michael lewin solicitors

CONTACT US TODAY

Simply complete this short form and one of our experts will be in touch soon.

Your confidentiality is always assured and we aim to provide excellence in our client care.

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We are always looking for talented people to join our growing team. Whether you’re legally qualified or interested in joining as part of our support team, our success depends on recruiting exceptional talent so that we can keep providing the highest quality legal services to our clients.

Leeds

Accounts Assistant – Full Time

Job Description:

One of the most important aspects of the job is to build a good working relationship with the introducers of claims, they are high maintenance.

Strong communication and organisational skills are a must and highly desirable.

A drive to develop the role and department to increase efficiency.

To be the main point of contact regarding introducer invoices, payments and credit control, both internally and externally.

Process introducer invoices once authorised for payment.

Accurately enter and maintain invoice and payment information into the departmental spreadsheet and companies accounting system.

Proactively monitor failed cases and contact introducers in regards to refunds or replacements, updating departments where appropriate.

Proactively monitor deferred payment cases and liaise with employees and update introducers where applicable.

Accurately note additional information for accepted cases.

To work within the timescales set out in individual Introducer Agreements.

We believe in developing the skills of our employees and providing exciting opportunities for you to excel in both your professional and personal growth.  We are also committed to making Michael Lewin Solicitors a fun, supportive environment to work in.

Even if we do not have vacancies advertised, you can send a speculative CV to info@michaellewin.co.uk with a covering letter explaining why you’d like to work for Michael Lewin Solicitors and the kind of role you’re looking for. Your CV will be retained in our talent bank and we’ll be in touch when a suitable role becomes available.

Apply Here

Your Name (required)

Your Email (required)

Which Position Are You Applying For?

Please copy and paste your CV below

working at michael lewin solicitors

CONTACT US TODAY

Simply complete this short form and one of our experts will be in touch soon.

Your confidentiality is always assured and we aim to provide excellence in our client care.

WHAT CLIENTS SAY

See what our customers think of us…

find out more

MEET THE SOLICITORS

See staff from this department

find out more

FACEBOOK FEED

Unable to display Facebook posts.
Show error

Error: (#803) Some of the aliases you requested do not exist: MLSolicitors
Type: OAuthException
Code: 803
Please refer to our Error Message Reference.

TWITTER FEED

RELATED NEWS

NEED HELP WITH THIS SERVICE – CLICK TO CONTACT US