Romford Queen’s Hospital to Introduce cap on Patient Numbers to improve care after waiting times Exceeded 11 hours
The cap is to be implicated to tackle patient admittance at busy time in an effort to increase quality of care.
This is to be put into practise after The Care Quality Commission (CQC) deemed that the A&E department gave patients “unacceptably poor care”.
Inspectors found that some patients in the A&E were waiting for around eleven hours for ward transfers.
The inspector made further unannounced visits in November and December 2012 after having major concern about patient welfare and care in March last year.
The Barking Havering and Redbridge University Hospital Trust ensure that they are working to improve emergency care.
Averil Dongworth Trust Chief Executive told the BBC.
“Improving performance in our emergency departments is the biggest challenge that we face and is the area that is receiving the most attention from all parts of the organisation.”
The report said that patients using the “Majors” area who needed to be admitted were waiting too long to be transferred to other areas of the hospital. 5 percent of those waited over eleven hours.
The report wanted the trust to aim for 95% of patients to be dealt with four hours after they had entered the hospital.
The inspectors reported that people were being treated on trolleys instead of beds believing that it increased risks of dehydration falling and pressure sores.
The areas of major concern had lack of washing facilities or any storage for people to put their personal possessions there was also nothing in place to protect people’s privacy and dignity reporting that they were entitled to it.
Placement of information was concerning diagnoses and personal information was displayed in the view of the members of the public. Original story on the BBC http://www.bbc.co.uk/news/uk-england-london-21249500