If you have a grievance at work, it is usually unsettling and disruptive and it needs sorting quickly; if you believe that you are being treated unfairly or bullied at work the first step that you should take is to raise a formal grievance with your employer.

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Your employer should have a grievance policy, which you will be able to consult in order to check the procedure defined in the policy. Most grievance policies will encourage you to attempt to resolve the issue informally at first, perhaps by having a word with your line manager. If it is not possible to resolve the grievance at this stage it will then be necessary to follow the formal process as set out in the policy.

As a minimum, and in line with the ACAS Code on Disciplinary and Grievance Procedures, your employer should take the following steps to attempt to resolve your grievance:

  • Submit a grievance letter to your employer
  • Hold a meeting with you to discuss your grievance;
  • Adjourn to consider all the relevant facts, and decide what further action, if any, is necessary, including whether any further investigations are required. For example, if the grievance raised concerns about another staff member’s behaviour, it would be appropriate to interview that person as part of the grievance investigation;
  • Inform you in writing of the outcome of your grievance, and explain what action will be taken, if any, as a result of the investigations to try to resolve your grievance;
  • Offer you a right of appeal. If you do not agree with the outcome of the grievance, you should be offered the chance for another person to consider your grievance. The person holding the appeal should be more senior than the person who handled your grievance initially.

If, after all this, you still believe that you have a valid grievance with your employer, then please get in touch with us by either completing the form below, call us on 0113 200 9787 or email us employ@michaellewin.co.uk.

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