Virgin Atlantic Pays Out £47,000 in compensation for One Flight

Virgin Atlantic paid out £47,000 compensation to passengers who had suffered a 26-hour flight delay when a flight travelling from Orlando to London Gatwick in October 2012, developed a fault with the aircraft’s fire detector circuit.[dt_gap height=”10″ /]

Hotel rooms had been provided for the passengers but they did not receive their room keys until around 2am. Further they were also unable to use the food vouchers they had been given, as there was not enough food available at the hotel.[dt_gap height=”10″ /]

The case had been stayed pending the outcome of the Jet2.com v Huzar ruling where ultimately the Court of Appeal ruled that technical faults were inherent in the running of an airline and could not be considered as extraordinary.[dt_gap height=”10″ /]

A spokesperson for Virgin Atlantic told MailOnline Travel: “As a gesture of goodwill Virgin Atlantic has settled some existing court cases that were previously stayed pending the Court of Appeal decision in Huzar.[dt_gap height=”10″ /]

“Going forward, the lasting impact of the Huzar decision on new cases remains uncertain and we are continuing to monitor developments in this area closely.”

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